Withdrawing Funds to Your Wallet
To pull money out, head to the cashier and choose the withdrawal tab. Select the wallet — bKash, Nagad, or Rocket — that matches the one you deposited with; this keeps your account trail clean and speeds up the review step. Enter the amount, confirm your wallet number, and submit. Before the first withdrawal clears, you will complete a one-time identity check
— details are in the verification section below. We do not quote a fixed payout window because wallet processing times vary, but requests are reviewed on a rolling basis and you can track status from your account page.
- Go to the withdrawal tab — Inside the cashier, switch to the withdrawal view and select your preferred wallet from the list.
- Enter amount and wallet number — Type the amount you want out, confirm the mobile wallet number, and double-check it before submitting.
- Complete verification if prompted — First-time withdrawals require identity verification — upload the documents listed and we review them before releasing funds.
- Track your request — Your account page shows the current status; contact Bangladesh support via live chat if a request sits pending longer than expected.