Data We Collect and Why We Need It
We collect the information you give us when you register — your name, email address, phone number, and the mobile wallet details you use to deposit or withdraw. When you send funds via bKash, Nagad, or Rocket, we log the transaction reference, amount, and wallet number
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to match your payment to your account. We do not store your full mobile banking PIN or password at any point. We also collect device and session data — browser type, IP address, and session timestamps — to keep your account secure and detect unusual activity.
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Cookies help us remember your login session so you do not have to re-enter credentials every time you return from a mobile browser. We share data with payment processors only to the extent needed to complete a transaction, and we do not sell your personal information
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to advertisers or data brokers. Retention periods vary by data type: account records are kept for as long as your account is active, and transaction logs are retained as required by applicable rules. You have the right to request a copy of your data or ask
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us to correct inaccurate records at any time by contacting our support team.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.